Privacy Policy

Last Updated: Dec 07 2025

INDUMO HYDRAULIQUES INC. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding any personal information you provide. This Privacy Policy explains how we collect, use, disclose, and secure your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or submitting your personal information, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information such as:

  • Name
  • Email address
  • Telephone number
  • Company or organization
  • Mailing address
  • Messages or inquiries sent through forms, email, or phone

1.2 Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser and device information
  • Pages viewed and time spent on the site
  • Cookies and website analytics

2. How We Use Your Information

INDUMO HYDRAULIQUES INC. may use your information to:

  • Respond to inquiries and provide customer support
  • Send product information or updates (when legally permitted)
  • Improve our website and services
  • Process transactions or requests
  • Maintain website security and detect fraud
  • Comply with legal and regulatory obligations

3. Consent

By providing your personal information, you consent to our collection, use, and disclosure practices as outlined here.
You may withdraw your consent at any time by contacting us (see Section 10). However, doing so may limit our ability to provide certain services.

4. Disclosure of Personal Information

We do not sell or rent personal information.
We may disclose personal information only when necessary:

  • To trusted service providers assisting in business operations
  • To comply with applicable laws, legal processes, or government requests
  • To protect our rights, safety, or property
  • When you provide explicit consent

All service providers must adhere to Canadian privacy laws and maintain confidentiality.

5. Data Security

We use reasonable technical, physical, and administrative measures to safeguard your personal information from:

  • Unauthorized access
  • Loss or theft
  • Misuse or alteration

Although we strive for strong security, no method of transmission or storage is completely secure.

6. Retention of Information

We retain personal information only as long as necessary to:

  • Meet legal requirements
  • Fulfill the purposes outlined in this Privacy Policy
  • Maintain proper business records

Once no longer required, information is securely destroyed or anonymized.

7. Cookies and Tracking Technologies

Our website may use cookies and tracking tools to:

  • Enhance functionality
  • Analyze website traffic
  • Improve user experience

You may disable cookies in your browser settings, though some features may no longer function properly.

8. Access & Correction Rights

Under PIPEDA, you have the right to:

  • Request access to personal information we hold
  • Request corrections to inaccurate or incomplete information

Verification of identity may be required before processing such requests.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If such information is discovered, we will remove it promptly.

10. Contact Information

For privacy questions, corrections, access requests, or withdrawal of consent, contact us at:

INDUMO HYDRAULIQUES INC.
Email: info@indumo.com
Phone: (514) 331-5550
Address: 7307 Henri-Bourassa West, St-Laurent, QC, H4S 2E2, Canada

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Last Updated” date.
Continued use of our website after changes signifies acceptance of the updated policy.

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